Platform Policies and Technical Information

This article covers SkillPath's platform policies, data handling practices, technical requirements, and how to reach support when needed.

Supported Browsers and Devices

SkillPath is a cloud-based web platform accessible through any modern web browser on desktop and mobile devices. No software installation is required.

Supported browsers include Google Chrome, Mozilla Firefox, Microsoft Edge, and Safari. Keep your browser updated for the best experience. SkillPath is accessible on smartphones and tablets through a mobile browser.

Data Storage and Retention

Account data

User account information is stored for as long as the account exists. Accounts cannot be permanently deleted by users — contact support to request account deactivation.

Uploaded files

Assessment screenshots, resumes, and portfolio files are stored as read-only after submission. They cannot be modified or deleted by the user. To request removal of an incorrectly uploaded file, submit a Support Ticket.

Application and payment records

All application records and payment transactions are retained permanently. Neither job seekers nor employers can delete these records.

User Data Privacy

SkillPath uses Role-Based Access Control to ensure users can only access data relevant to their role.

For detailed privacy information, contact [email protected].

Content and Posting Policies

Job postings are published automatically upon submission. Employers are responsible for ensuring postings are accurate, lawful, and relevant to genuine opportunities. Assessment authenticity is the responsibility of the employer — SkillPath does not verify uploaded screenshots.

How to Get Support

Help Desk Chatbot

Available from your dashboard, application screens, and assessment pages. Handles profile setup, application guidance, assessment uploads, and application status questions.

Support Tickets

For issues requiring human review, submit a Support Ticket from the Support Tickets section of your navigation menu. Track its status from the same section.

Email and phone

Contact the SkillPath team at [email protected] or by phone at +63.967.336.8655 or +63.46.472.0877 during business hours.

Business address

StartupLab Business Center, Pearl Plaza, 7001 F. Manalo Road, Navarro, General Trias, Cavite, Philippines.

Key Takeaway

SkillPath is accessible on any modern web browser on desktop and mobile. No installation is required.

Uploaded files, application records, and payment history are retained permanently and cannot be deleted by users.

For support, use the Help Desk Chatbot for immediate guidance, submit a Support Ticket for issues requiring review, or contact [email protected] for escalations.